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Conflict Management

1228 Students Enrolled
Conflict management is an umbrella term for the way we identify and handle conflicts fairly and efficiently. The goal is to minimize the potential negative impacts that can arise from disagreements and increase the odds of a positive outcome.
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Course Description

Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. It is the process of dealing with (perceived) incompatibilities or disagreements arising from, for example, diverging opinions, objectives, and needs.

In this program one is expected to learn about following:

What are the key causes of conflict – (personal)

What are the causes of conflict – (organizational)

Going deeper into aspects of why we get into conflicts

Understanding assumptions 

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